Select the HBO Max channel from your home screen and press the Asterisk button on your remote.The good news is that it’s relatively easy to clear. If there’s a system update available, Roku will automatically download it.ĭid you realize your Roku had a cache? It doesn’t work quite as it would on a browser, but it can still be home to stored data with glitches that might interfere with the performance of an app.

Select the Settings menu > System > Software update.Press the Roku Home button to return to the Roku home screen.Make sure it’s using the latest version of the firmware. A power cycle is one of the easiest steps you can takeĪfter you’ve addressed all the potential causes or network issues, the next thing to examine is your Roku itself. It does exactly what you expect it to do – it will restart your Roku and hopefully clear up any problems with performance. Select System > Power > System restart > Restart.The tried-and-true method of turning it off and back on again also holds for the Roku. It might be just what you need to fix HBO Max on your streaming device. However, it can also interfere with the performance of streaming services.ĭisable your VPN while watching HBO Max and check whether the performance improves. When used with a streaming service, it can let you access content only available in other countries. HBO Max also suggests Wi-Fi speeds of 50 Mbps or more for the best movie experience.Ī VPN (Virtual Private Network) protects you when surfing the web. Anything less than that, and you won’t get the whole experience. According to HBO Max, you need a download speed of at least 25 Mbps to stream content in 4K.

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